This Privacy Policy explains how KSI Casino, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players residing in the United Kingdom. By creating an account and using our services, you agree to the handling of your information as described below.

We are committed to being transparent about what we collect and why. If you have any questions about this policy, please reach out to us through our standard support channels.

What We Collect and Why

When you register an account with us, we collect information such as your full name, date of birth, email address, residential address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable licensing and anti-money laundering requirements. During transaction processing, we also record payment method details and transaction histories to maintain accurate financial records and to investigate any disputes that may arise.

We also collect technical data as you navigate our web platform. This includes your IP address, browser type, device type, and session activity logs. We use this information to maintain the security and stability of the platform, detect suspicious behaviour, and ensure that our services function correctly across different browsers and devices. Cookies are used to manage your session, remember your preferences, and support secure login. You may adjust your cookie preferences through your browser settings, though doing so may affect certain aspects of your experience on the site.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and all information is stored on secure servers with restricted internal access. Only staff members who require access to your data in order to perform their role are permitted to view it. We do not sell your personal information to third parties under any circumstances.

There are limited situations in which we may share your data with external parties. These include payment gateway providers who process your transactions, identity verification services we use to confirm your details during registration or at the request of our licensing authority, and regulatory or law enforcement bodies where we are legally required to disclose information. In each case, data is shared only to the extent necessary and in accordance with applicable data protection standards.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we retain your records for the minimum period required by our licensing obligations and applicable law. Once that retention period has passed, your data is securely deleted or anonymised.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your account data where no legal obligation requires us to retain it. To exercise any of these rights, please contact us through our support channels and we will respond within a reasonable timeframe.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by posting a notice on our web platform or by sending a message to the email address associated with your account. We encourage you to review this page periodically to stay informed about how we handle your data.